Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.

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Structuring Agency Culture Around a ‘Yes’ Mentality with Jeff Hastedt | Ep #652
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Structuring Agency Culture Around a ‘Yes’ Mentality with Jeff Hastedt | Ep #652

Offering a unique customer service experience is a sure way to stand out from all the competition out there. With people focusing so heavily on technology and automation, customers are many times left to fend for themselves when a problem arises. When it comes to urgent matters, they crave having a human to reach out to and have experienced guidance to solve their problem. Today's guest realized this need and has worked to build an agency with a 'Yes' mentality. For him, being a service company comes first and is one of the top reasons why clients choose his agency. Tune in to learn why his vision was to offer that yes mentality and customer-centric approach.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.