Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.

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The Secret to Surviving AI: Why Soft Skills and Real Partnerships Always Win with Ben Childs| Ep #856
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The Secret to Surviving AI: Why Soft Skills and Real Partnerships Always Win with Ben Childs| Ep #856

If you’re one of the many owners concerned that AI will end the agency model, what are you doing to stay relevant? How are you building lasting relationships that help clients see your value beyond executing tasks? Artificial intelligence, automation, and enterprise-level change have everyone in the agency world wondering what’s next. However, agencies have managed to stay relevant with past technological disruptions and the answer has always been: you need to adapt.

Today’s featured guest has scaled his business through seven business iterations for over fourteen years by being willing to adapt to change, and the AI era is no exception. He’ll unpack how agencies can stay relevant when technology, data, and client expectations are evolving faster than ever and touch on the importance of partnership-based client relationships, and why soft skills—not just smart systems—will be the real differentiator in the next decade.

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How to Build the Leadership Layer Your Agency Needs to Scale with Brandon Rost | Ep #855
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How to Build the Leadership Layer Your Agency Needs to Scale with Brandon Rost | Ep #855

Is your agency growing fast but still running without the right structure or leadership team to sustain that growth? If too many people are reporting directly to you, it’s a clear sign you’ve outgrown your current setup. But building that next layer of leadership isn’t as simple as promoting your top performers. Without a clear strategy, those well-intentioned promotions can backfire, causing confusion, turnover, and setbacks that stall your agency’s momentum.

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Retaining Young Talent and Building Future Agency Leaders with McKay Salisbury | Ep #854
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

Retaining Young Talent and Building Future Agency Leaders with McKay Salisbury | Ep #854

How do you ensure the highest possible retention levels at your agency? Which reasons do you give employees to stay and develop their careers at your agency? Today’s featured guest has chosen to hire mostly fresh talent right out of college that his team can train into the sort o worker that can grow at his agency. However, young talent tends to be ambitious and are likely to move on quickly onto the next company. To boost retention, he has created a growth path for employees that are a right fit with the agency. He’ll break down how he has learned to hire intentionally, and create a culture that grows people as fast as profits.

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How AI Is Changing SEO: What Every Agency Owner Needs to Know with Vishal Mahida | Ep #853
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How AI Is Changing SEO: What Every Agency Owner Needs to Know with Vishal Mahida | Ep #853

How are you preparing your clients to start thinking about AI as part of their SEO strategy? Are you educating them on what they can expect now that the landscape is changing with AI optimization? As an agency you should be starting these conversations because you can be sure your clients are already thinking about AI, even if they still don’t understand it’s applications for how clients will get to their content.

Artificial intelligence isn’t just changing how people find information, it’s rewriting the rules of search altogether. Today’s featured guest is already running AI audits for his clients, he thinks all agency owners should be doing this. He’ll unpack what AI optimization really means for agencies, marketers, and business owners who’ve lived and breathed SEO for decades.

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Future-Proof Your Agency Through Innovation and Outstanding Leadership with Ben Gaddis | Ep #852
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Future-Proof Your Agency Through Innovation and Outstanding Leadership with Ben Gaddis | Ep #852

Is innovation truly at the center of your agency operates - not just what you offer clients, but in how. you operate? With AI raising expectations faster than most agencies can adapt, investing in innovation isn’t optional anymore. It’s how you build client trust, stay ahead of disruption, and keep your edge.

Today’s featured guest unpacks his journey from leading the award-winning agency T3 to launching Superstep Capital, a private equity firm investing exclusively in agency and technology-service businesses. His insights cut through the noise on innovation, leadership, and how to stay ahead of the next big shift.

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From Chaos to Clarity: Agency Growth Through Operational Maturity with Harv Nagra | Ep #851
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From Chaos to Clarity: Agency Growth Through Operational Maturity with Harv Nagra | Ep #851

Would you say your agency is truly profitable? Take a closer look and assess its structure, systems, and tools through the lens of business maturity. You may find you’re still in the chaos structure and in need of structure and vision.

Running an agency often starts with passion and talent, but keeping it running smoothly takes systems, leadership, and a strong operational backbone. This operational maturity doesn’t happen overnight. As today’s featured guest knows well, it’s a process of reflection, restructuring, and relentless improvement.

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How to Scale Your Agency with Smart Acquisitions (and the Courage to Say “No”) with Gilad Bechar | Ep #850
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

How to Scale Your Agency with Smart Acquisitions (and the Courage to Say “No”) with Gilad Bechar | Ep #850

How would you go about making acquisitions to accelerate your growth? Would you buy for revenue, culture fit, client roster? Would you be willing to fire big clients that are holding your agency back? Most agency owners chase growth by saying “yes” to everything, from new services, new clients, and new shiny opportunities. Today’s featured guest built one of the fastest-growing mobile and digital agencies in the world by focusing narrowly, firing bad-fit clients, and mastering the art of strategic acquisitions. Today he’ll unpack how his agency evolved from a small mobile startup in Tel Aviv to a global digital powerhouse working with brands like Google, Uber, Samsung, and Microsoft.

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Most Agencies Don’t Last 10 Years — This One Made it Over 75 with Jennifer Spire | Ep #849
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

Most Agencies Don’t Last 10 Years — This One Made it Over 75 with Jennifer Spire | Ep #849

How are the new technologies and tools shaping the future of agencies? How can you create an agency that outlasts trends? When you’ve been around for 75 years in the ad world, you’ve seen it all, from Mad Men, media buying by fax, the rise of the internet, and now, AI. Today’s featured guest runs an agency that has been doing full-service marketing since 1950. What’s impressive isn’t just their longevity but also how they’ve stayed relevant and human in a business that changes faster than a TikTok trend.

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How Niching Down Helped This Agency Scale Smarter with Tyler Smith | Ep #848
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

How Niching Down Helped This Agency Scale Smarter with Tyler Smith | Ep #848

Ever wonder how much your agency’s growth is limited by staying too broad? Or what could happen if you picked one niche and went all in? Today’s featured guest didn’t set out to run a food service marketing agency; He just followed the opportunities, learned from a few “door-to-door” lessons, and eventually found the power in focus.

He’ll share how niching down, rebranding, and embracing flexibility helped him grow his agency into a specialized agency serving some of the biggest names in food service and the ways in which he and his team worked to position his agency.

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How to Stop Fake Profit From Fooling You: Agency Finance Secrets With Lacie Edgeman | Ep #847
Scale Your Agency Jason Swenk Scale Your Agency Jason Swenk

How to Stop Fake Profit From Fooling You: Agency Finance Secrets With Lacie Edgeman | Ep #847

Ever looked at your agency’s bank account and thought, “We’re crushing it!” only to realize two months later that half that cash wasn’t really yours yet? Or maybe you’ve hit that milestone where you start wondering what your agency might be worth if you sold it tomorrow… but your books are a confusing mix of guesses and gut feelings. Today's featured guest was a finance expert before falling in love with the agency world and has the knowledge to help us unpack how smart financial planning, not just more clients, can completely change your agency’s future. From forecasting and cash flow to the hard truths about selling, this conversation is packed with real-world lessons every agency owner needs to hear.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

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JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.