Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.

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We host some of the smartest minds in business…

Todd Herman on How You Can Become Your AGENCY'S BLACK MAMBA | Ep #596
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Todd Herman on How You Can Become Your AGENCY'S BLACK MAMBA | Ep #596

Could your ego be standing in the way of your agency's success? Do you want to perform at peak level but struggle to break through an invisible ceiling? It might be time to reinvent and put energy into a mindset that helps you get there. There are a lot of people claiming to know the “secret to success” but most ignore the core issues of the mental game. Today’s guest has been the coach to pro athletes, public figures, and leaders by helping them improve performance by starting with improvements to their mental game.

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Creating Your Agency's Competitive Advantage with Mark Patchett | Ep #595
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Creating Your Agency's Competitive Advantage with Mark Patchett | Ep #595

Do you feel stuck on how to unlock your agency's growth potential? Are you struggling to communicate your agency's competitive advantage in order to stand out? Most entrepreneurs hit a point where the old strategies don’t work anymore. There’s when growth requires a different skill set to take your agency to the next level. Today’s guest has centered his career and agency around figuring out the secrets to rapid growth. He shares some of the common mistakes he sees clients making, and how you can prepare your team for quick growth.

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4 KPIs to Predict Your Agency Financial Future with Jody Grunden | Ep #594
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4 KPIs to Predict Your Agency Financial Future with Jody Grunden | Ep #594

What key metrics are you tracking for your agency? Do you know which KPIs are crucial for making proactive decisions to benefit your agency? There are 4 key metrics that enable you to see into your agency’s future and make smarter growth decisions. Today’s guest runs a CPA advisory firm that provides agencies with the tools they need to come up with original solutions for their unique challenges. He shares the four key metrics every agency should be tracking to predict their future moves.

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Boost Client Retention with These Strategies with Kushbu Doshi | Ep #593
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Boost Client Retention with These Strategies with Kushbu Doshi | Ep #593

How often do you look at your agency's churn rate? Do you know the lifetime value of a client? What are your client retention strategies? Do you dedicate time to client retention like you do to client acquisition? It all starts with monitoring the right metrics, understanding what clients really want, and being proactive in client services. Today’s guest is an agency sales and client service expert who manages end-to-end sales activities for a white-label agency. She shares the key metrics you should track and tips to help you master client retention.

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Is it The Right Time to Rebrand Your Agency? With Avril Tomlin Hood | Ep #592
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Is it The Right Time to Rebrand Your Agency? With Avril Tomlin Hood | Ep #592

How are you branding your agency? Do you treat the agency like a client and market purposefully? Your agency’s brand is much more than just a name or logo. The way you brand your impacts the type of clients you attract. A rebrand can be daunting. However, sometimes it’s the best way to regain control and attract your ideal clients. Today’s guest purchased an agency and decided to strip it down and rebuild the agency she envisioned. She shares the reasons for the rebrand and some of the surprising results in her team and marketing efforts.

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How Important is a PERSONAL BRAND to Agency Growth? With Laura Barnard | Ep #591
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How Important is a PERSONAL BRAND to Agency Growth? With Laura Barnard | Ep #591

Do you have a personal brand? Did you create your brand with purpose and intention? Does it speak to who you are and your mission? Do you know how you can use it to create the opportunities you want to access in your career? Today’s guest is a branding expert who created an agency focused on one-on-one brand development, coaching, and consultation for women leaders. After 20 years of helping create and fine-tune brands, she shares the right questions to ask yourself in order to unlock your brand. She also explains why the process could even make you uncomfortable.

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From Chaos To $5 Million By Building The Right Agency Systems with Antonella Pisani | Ep #590
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From Chaos To $5 Million By Building The Right Agency Systems with Antonella Pisani | Ep #590

Are you driven to grow your digital agency fast? Are there drawbacks to growing your agency too quickly? One agency went from chaos to $5 Million by doubling every year. However, growing too fast without the systems and processes to support it makes agency owners feel like they’re always trying to catch up. Today’s guest is the founder of one of the fastest-growing businesses in Dallas in 2022. Quickly reaching many milestones in a short time made it difficult to build the structure for that growth to continue. She shares some of the aspects she focused on, the roles she sought to fill, and the systems put in place to ensure her agency’s success without growing too fast.

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How RECESSIONS OFFER OPPORTUNITIES for Digital Agencies | Ep #589
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How RECESSIONS OFFER OPPORTUNITIES for Digital Agencies | Ep #589

2023 recession talk: pull back or grow? For the first time ever, Jason Swenk, agency owner, advisor, podcast host, and speaker, is interviewed on his own show! Darby turns the tables on him in this episode, where they discuss mistakes, regrets, and the path to becoming an advisor. Jason also talks about why he feels recessions offer opportunities. He shares his views on an economic downturn and how you can grow when others give up. Don't let fear take over, be proactive and tune in!

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Can a Hybrid Office Model Benefit Your Agency and Team? With Dean Trevelino | Ep #588
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Can a Hybrid Office Model Benefit Your Agency and Team? With Dean Trevelino | Ep #588

Are you an in-person agency with office space? Are you a fully remote agency? Both models have benefits and drawbacks for the agency and your team. However, one agency is thriving on a hybrid office model that provides flexibility and freedom while maintaining culture and inspiration. Overall, most talent wants the flexibility of working from home but also appreciates the importance of in-person work. Today’s guest ran a traditional in-person agency for 20 years. After going remote during the pandemic, shares how he made the decision to remain flexible with office attendance while maintaining collaboration and connections.

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Choosing to Stay Boutique to Retain Control Over Your Agency with Rebekah Edwards | Ep #587
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Choosing to Stay Boutique to Retain Control Over Your Agency with Rebekah Edwards | Ep #587

Are you at the crossroads of deciding how big to grow your agency? Bigger isn't always better; in some cases, it makes more sense to create a lifestyle business. It's important to have a clear vision for your agency. For some, that means growing to 7- or 8-figures. However, for others, it means keeping a small, nimble team with lots of control over processes. This is why some agency owners decide to either wait until they feel ready to take on that challenge or continue to thrive as a boutique agency. Today’s guest made the decision to run a small operation where she still feels in control of the agency operations.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.