Smart Agency Masterclass Podcast with Jason Swenk

Bi-weekly interviews, strategy, and advice for building your marketing agency the smart way.

The popular agency podcast has just turned 10 years old and covers everything from starting a successful agency to selling your agency.

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Is it The Right Time to Rebrand Your Agency? With Avril Tomlin Hood | Ep #592
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Is it The Right Time to Rebrand Your Agency? With Avril Tomlin Hood | Ep #592

How are you branding your agency? Do you treat the agency like a client and market purposefully? Your agency’s brand is much more than just a name or logo. The way you brand your impacts the type of clients you attract. A rebrand can be daunting. However, sometimes it’s the best way to regain control and attract your ideal clients. Today’s guest purchased an agency and decided to strip it down and rebuild the agency she envisioned. She shares the reasons for the rebrand and some of the surprising results in her team and marketing efforts.

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How Important is a PERSONAL BRAND to Agency Growth? With Laura Barnard | Ep #591
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How Important is a PERSONAL BRAND to Agency Growth? With Laura Barnard | Ep #591

Do you have a personal brand? Did you create your brand with purpose and intention? Does it speak to who you are and your mission? Do you know how you can use it to create the opportunities you want to access in your career? Today’s guest is a branding expert who created an agency focused on one-on-one brand development, coaching, and consultation for women leaders. After 20 years of helping create and fine-tune brands, she shares the right questions to ask yourself in order to unlock your brand. She also explains why the process could even make you uncomfortable.

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From Chaos To $5 Million By Building The Right Agency Systems with Antonella Pisani | Ep #590
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From Chaos To $5 Million By Building The Right Agency Systems with Antonella Pisani | Ep #590

Are you driven to grow your digital agency fast? Are there drawbacks to growing your agency too quickly? One agency went from chaos to $5 Million by doubling every year. However, growing too fast without the systems and processes to support it makes agency owners feel like they’re always trying to catch up. Today’s guest is the founder of one of the fastest-growing businesses in Dallas in 2022. Quickly reaching many milestones in a short time made it difficult to build the structure for that growth to continue. She shares some of the aspects she focused on, the roles she sought to fill, and the systems put in place to ensure her agency’s success without growing too fast.

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How RECESSIONS OFFER OPPORTUNITIES for Digital Agencies | Ep #589
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How RECESSIONS OFFER OPPORTUNITIES for Digital Agencies | Ep #589

2023 recession talk: pull back or grow? For the first time ever, Jason Swenk, agency owner, advisor, podcast host, and speaker, is interviewed on his own show! Darby turns the tables on him in this episode, where they discuss mistakes, regrets, and the path to becoming an advisor. Jason also talks about why he feels recessions offer opportunities. He shares his views on an economic downturn and how you can grow when others give up. Don't let fear take over, be proactive and tune in!

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Can a Hybrid Office Model Benefit Your Agency and Team? With Dean Trevelino | Ep #588
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Can a Hybrid Office Model Benefit Your Agency and Team? With Dean Trevelino | Ep #588

Are you an in-person agency with office space? Are you a fully remote agency? Both models have benefits and drawbacks for the agency and your team. However, one agency is thriving on a hybrid office model that provides flexibility and freedom while maintaining culture and inspiration. Overall, most talent wants the flexibility of working from home but also appreciates the importance of in-person work. Today’s guest ran a traditional in-person agency for 20 years. After going remote during the pandemic, shares how he made the decision to remain flexible with office attendance while maintaining collaboration and connections.

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Choosing to Stay Boutique to Retain Control Over Your Agency with Rebekah Edwards | Ep #587
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Choosing to Stay Boutique to Retain Control Over Your Agency with Rebekah Edwards | Ep #587

Are you at the crossroads of deciding how big to grow your agency? Bigger isn't always better; in some cases, it makes more sense to create a lifestyle business. It's important to have a clear vision for your agency. For some, that means growing to 7- or 8-figures. However, for others, it means keeping a small, nimble team with lots of control over processes. This is why some agency owners decide to either wait until they feel ready to take on that challenge or continue to thrive as a boutique agency. Today’s guest made the decision to run a small operation where she still feels in control of the agency operations.

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COSTLY MISTAKE One Agency Owner Made You Want To Avoid with Valentin Radu | Ep #586
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COSTLY MISTAKE One Agency Owner Made You Want To Avoid with Valentin Radu | Ep #586

Why do your clients hire your agency? Do you know the struggle or challenge that led them to you? Many agency owners think they know these answers. However, a deeper search could lead you to change your entire strategy. It starts with simply asking clients what they expect and need. Armed with this information you can rethink who and how you're marketing to your prospects. Today’s guest talks about two mistakes he made at his agency and how he learned the importance of defining the client's north star in order to know what they really want.

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BOOST AGENCY GROWTH Without Working Yourself to Death with Daniel Englebretson | Ep #585
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BOOST AGENCY GROWTH Without Working Yourself to Death with Daniel Englebretson | Ep #585

Are you delegating effectively in order to grow your agency? Do you have a satisfying work-life balance? Or are you working yourself to death? A lot of agency owners hit the early milestones by hustling hard. Many believe they are the only ones capable of doing specific tasks the right way. But this superhero syndrome ultimately gets in the way of your growth and results in being burnt out. Today’s guest saw rapid growth with his agency, hitting the $1 million mark in just one year. However, he shares the toll it took and what he would do differently.

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BOOSTING CLIENT RETENTION with the Right Offering with Adam Smith & Laura Hanlon | Ep #583
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BOOSTING CLIENT RETENTION with the Right Offering with Adam Smith & Laura Hanlon | Ep #583

Does your agency have a defined niche? Do you serve a specific industry or work in a specific vertical offering? We always hear the riches are in the niches, but it's all about balance. Growth comes from serving the right clients with the right offering. Boost client retention when your agency's positioning is clear on who you serve and the solution you provide. After all, you can’t be everything to everyone -- you'll just end up a generalist, 'me too' agency. However, choosing a vertical and horizontal niche might be too limiting at first. Niching down too much and too quickly can leave your business vulnerable to the whims of the market. Today’s guests learned this after seeing exponential growth and then panicking once a change in the algorithm threatened their business niche.

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The 4 Reasons Many Digital Agencies Never Scale with Wayne Mullins | Ep #582
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The 4 Reasons Many Digital Agencies Never Scale with Wayne Mullins | Ep #582

Not sure why you're stuck trying to scale your agency? Growth vs Scaling? What's the difference? There are four main reasons some agencies never scale. Today’s guest has accumulated nearly 15 years of experience in the agency business and shares how he stays focused in order to scale. He also shares lessons that helped him get through difficult and why is usually the agency owners standing in their own way of scaling.

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About the Show

The popular agency podcast has been around since 2014 and covers everything from starting a successful agency to selling your agency. What makes this podcast a must-listen is Swenk’s background as the founder and CEO of an agency for over a decade. Swenk brings his own experience to the table, besides the expertise of his guests. He mostly covers topics that help growing agencies scale to the next level.

YOUR HOST

JASON SWENK

Smart Agency Masterclass

Jason is a family man who also happens to have created a couple big marketing agencies, helped thousands of agency owners, and had a big agency exit too.